Reference

Terms and Conditions for Using v2205

These terms set out what you agree to when you open an account and use our platform — covering deposits via bKash, Nagad, and Rocket, game access, withdrawals, and account conduct.

Account eligibility rulesWallet and payment termsWithdrawal conditionsAccount conduct policyJurisdiction notice
v2205 Terms and Conditions for Using v2205
HOW WE OPERATE

Account Security and Data Handling

We take account integrity seriously. Your login credentials are stored using one-way encryption, and every session is protected by SSL. We do not store your bKash, Nagad, or Rocket PIN — those stay between you and your wallet provider. Account data is retained for as long as your account is active and for a period after closure as required by our operating obligations.

Data Retention We keep account records, transaction logs, and identity documents for the period required under our operating obligations. You may request a summary of your stored data through support.
Account Security Each login triggers an OTP to your registered mobile number. If you did not initiate a login, contact support immediately to lock the account before any session begins.
Cookie Use We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No third-party advertising cookies are placed without your consent.
Data Requests To request a copy of your account data, update your registered details, or ask for account closure, contact support via live chat or email with your account ID ready.
TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a concern about your account, our support team handles terms-related queries through the channels below. For wallet disputes involving bKash, Nagad, or Rocket, have your transaction reference ready before you write in — it speeds up the review considerably.

Team online

Live Chat

Open the chat widget from any page on v2205 to reach our support team directly. Terms queries and account issues are handled in the same queue.

Email Support

Write to our support address for formal terms queries or account-conduct concerns. We respond to email within one business day.

Help Centre

Our help centre covers common terms questions — account limits, wallet verification steps, and what happens when a transaction is flagged for review.

Common Questions About Our Terms

These are the questions we get most often about account terms, eligibility, and what happens when something goes wrong. If your question is not here, live chat is the fastest way to get a direct answer.

Account eligibility depends on your local law and the regions v2205 currently serves. If online wagering is restricted or prohibited where you are, you must not register or use the platform.

No. One account per person is permitted under these terms. Duplicate accounts are suspended on detection, and any balance held in a secondary account may be forfeited pending review.

Contact support via live chat with your wallet transaction reference and the date of the transfer. We cross-check against our payment logs and aim to resolve wallet disputes within one business day.

Send a data request through live chat or email, including your registered account ID. We will compile your account records and transaction history and deliver them through the same channel.

We post updates to these terms on this page before they take effect. Continuing to use your account after an update is posted means you accept the revised terms as they stand.

Reach out to support via live chat or email with your account ID. Our team will explain the reason for the suspension and the steps needed to resolve it, if resolution is possible.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.